SmartAdvocate Support
Contact Us
All SmartAdvocate users are to submit any issues or incidents to the firm’s Administrator. If your Admin is unable to resolve the matter, they can create a request in the SmartAdvocate Support Tracker.
A Team Member will be assigned to your ticket and will respond/begin troubleshooting the issue (usually within one business day) depending on the urgency of the issue that is being reported.
Need Help?
SmartAdvocate has many resources to help answer/learn/resolve the most frequently asked questions:
- Jump on a live Daily Office Hours session (3PM Mon -Thurs )
- Visit our SmartAdvocate Knowledge Base
- View our Tip of the Week archive - Tip of the Week Archive
- Explore our extensive library of Training videos here - Training Videos
- Search for a topic in our User Manual - User Manual
- Use Page Help icon on any SA screen to learn on the spot
Aaron Beckstead (Law Firm Innovations)
This is an exceptional case management software that significantly enhances efficiency with case tracking, document management, billing, and very user friendly. The interface makes it easy to use, and the customer support is always very responsive and helpful. Highly recommended!
Bradley Dworkin, Esq.
"I am very happy how your company addresses my firm’s needs. As I tell everyone [my old case management system] was a Toyota Camry. SmartAdvocate is a Ferrari!"
M1905
SmartAdvocate has been an absolute game-changer for our law firm! The platform is incredibly user-friendly, allowing us to streamline case management and keep track of every detail with ease. The customization options are fantastic, enabling us to tailor the system to meet our specific needs.
Our all-in-one system is loaded with features, capabilities, and reporting that other case management software systems don’t have. Join some of the top law firms using SmartAdvocate to make their firms more efficient and more profitable.