Increasing intake capabilities allows your firm to increase your caseload, therefore increasing overall business and your bottom line. Looking at it in this perspective, your intake process is what breathes oxygen and life into your law firm. Optimizing the intake procedure for your staff and simplifying it for your prospects is the foundation of best practices in enhancing your intake process.

SmartAdvocate is the top-rated legal case management software on the market. Completely customizable, with robust reports and dashboards to track all case and firm operational details, SmartAdvocate makes your firm more efficient and more profitable.

While the past year has brought on many changes within the legal industry, the expectation for great client services has remained a constant. Whether you are a solo practice or have a whole team of intake specialists conducting follow ups, the communication you send out to potential clients is critical. It is a factor as to whether they will sign on, refer you to others, and remember you again if they need a lawyer in the future.

As technology has evolved in recent years, the concept of “being customizable” is no longer a special feature, but more of an expectation. We are accustomed to the option of customizing the appearance of our smartphone, right down to the widget, and being shown personalized recommendations when we open our favorite streaming platform.

With this higher expectation for all facets of our technology to be “customizable” from what we like, to how we like it, and what we need, a new standard has been established.

When it comes to your legal case management software, it has also become common practice for systems to have customizable capabilities. But how customizable are they really?

SmartAdvocate is proud to be named on the G2 Spring 2021 Market Report as a High Performer of the Legal Case Management Software industry. G2 calculates the various unbiased reviews and feedback from current users with their custom algorithm to determine industry leaders based on customer satisfaction and market presence.